Privacy Policy
Last updated: June 15, 2026
At FerrumDecor (ferrummail.com), we respect your privacy. This Policy explains what information we collect when you place an order or contact us, how we use it, and how we protect it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised Policy.
What Information We Collect
We only collect information that you voluntarily provide to us — for example, when you submit an order request or contact us. This may include your name, email address, phone number, and project details you share with us. We do not collect any information passively or without your knowledge.
How We Use Your Information
The information you provide is used solely to process and fulfill your order, respond to your enquiries, and communicate with you about your project. We do not use your personal information for marketing purposes without your explicit consent.
Order Fulfillment
When you place an order or request a quote, we use your contact details to get in touch with you, clarify your requirements, confirm production details, and arrange delivery. Your information is used for no other purpose.
Website Analytics
Our website may collect anonymous usage data (such as pages visited and time spent on site) through standard analytics tools. This data cannot be used to identify you personally and is used only to improve our website.
Third Parties
We do not sell, rent, or share your personal information with third parties. We do not transfer your data to any external companies for marketing or advertising purposes. Your data stays with us and is used only in connection with your order.
Data Retention
We retain your personal information only for as long as necessary to fulfil your order and handle any follow-up questions or warranty matters. You may request deletion of your data at any time by contacting us.
Cookies
Our website uses essential cookies to ensure the site functions correctly (for example, to remember items in your cart). We do not use tracking or advertising cookies. You can disable cookies in your browser settings at any time.
No Data Sharing
We do not disclose your personal information to any third parties, advertisers, data brokers, or marketing platforms. Your information is handled solely by the FerrumDecor team for the purpose of fulfilling your order.
Children
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from minors.
Data Security
We take reasonable precautions to protect your personal information from unauthorised access, loss, or misuse. All communications with us are treated confidentially.
Your Rights
You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise any of these rights, please contact us directly — we will respond promptly.
WhatsApp Communication
If you choose to contact us via WhatsApp, your phone number and messages are transmitted through WhatsApp's platform. Please refer to WhatsApp's own Privacy Policy for details on how they handle your data.
WhatsApp Privacy PolicyContact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at ferrumdecorstudio@icloud.com. We are happy to help.